FAQ'S
WHEN WILL MY ORDER SHIP?
All orders take 3-4 days to process. All orders are shipped within 4-7 business days. Once your order has shipped, you will receive an email notification. We apologize in advance for any shipping delays due to COVID-19.
HOW DO I TRACK MY ORDER?
The Glam Affair Hair Co. uses USPS as our shipping provider. Once your order has shipped, you will receive a tracking number via email.
IF I ORDER ONLINE, CAN I PICK IT UP IN THE STORE?
The Glam Affair Hair Co. does offer in store pickup. When placing your order, you must select the “store pickup” option. Pick-up is available Wednesday- Saturday & must be scheduled via text just to ensure your date and time to pick up is available. Address will be given after purchase has been made.
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
ALL SALES ARE FINAL. Due to COVID-19 restrictions as well as efforts to protect our customers, we are not accepting returns or exchanges at this time.
WHAT PRODUCTS SHOULD I USE TO CARE FOR MY HAIR EXTENSIONS?
We recommend using our Hair Care products to care for your Luxury Extensions. Please go to our products section to purchase our Hair Care Collection.
All orders take 3-4 days to process. All orders are shipped within 4-7 business days. Once your order has shipped, you will receive an email notification. We apologize in advance for any shipping delays due to COVID-19.
HOW DO I TRACK MY ORDER?
The Glam Affair Hair Co. uses USPS as our shipping provider. Once your order has shipped, you will receive a tracking number via email.
IF I ORDER ONLINE, CAN I PICK IT UP IN THE STORE?
The Glam Affair Hair Co. does offer in store pickup. When placing your order, you must select the “store pickup” option. Pick-up is available Wednesday- Saturday & must be scheduled via text just to ensure your date and time to pick up is available. Address will be given after purchase has been made.
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
ALL SALES ARE FINAL. Due to COVID-19 restrictions as well as efforts to protect our customers, we are not accepting returns or exchanges at this time.
WHAT PRODUCTS SHOULD I USE TO CARE FOR MY HAIR EXTENSIONS?
We recommend using our Hair Care products to care for your Luxury Extensions. Please go to our products section to purchase our Hair Care Collection.